General privacy information

What data we collect

We collect data directly from users, automatically through technical interactions, and from third-party sources to provide and improve our fund-tracking services while upholding ethical review requirements.

Automatically collected data

When you use FundLhubTrack, we automatically gather technical and usage data to operate the service and detect misuse.

• Device and connection data such as IP address, browser type and operating system for security and troubleshooting.
• Usage data including pages visited, features used, timestamps and session durations to improve workflows and templates.
• Transaction metadata such as record timestamps, processing events and audit trails required to maintain verifiable fund lineage.
• Performance and error logs used to identify and resolve service interruptions and maintain system reliability.
• Analytics and aggregated metrics that help refine scoring models and case templates without revealing personally identifiable details.
• Cookie and similar identifiers used to maintain user sessions and preferences.

Why we use your data

We process data to deliver the service, meet compliance obligations and help users evaluate ethical alignment in practical scenarios.

• Account provisioning and authentication to ensure only authorized users access fund data.
• Service delivery: recording allocations, producing reports, and maintaining audit trails used in stakeholder reviews.
• Compliance support: generating documents and exports that assist with regulatory filings and due diligence.
• Risk and fraud prevention: detecting suspicious activity and protecting fund integrity.
• Analytics and product improvement: using aggregated insights to refine case templates and scoring approaches.
• Communication: sending administrative messages, alerts and updates relevant to your account and configured funds.
• Research and benchmarking: anonymised datasets used to produce sector-level guidance and practical examples.
• Legal obligations: responding to lawful requests from authorities or cooperating with auditors when required.

EU GDPR and rights overview

If you are an EU data subject, you have rights under the GDPR. We describe those rights and how to exercise them below.

• Right of access: you can request a copy of personal data we hold about you.
• Right to rectification: you can ask us to correct inaccurate or incomplete personal data.
• Right to erasure: under certain conditions you may request deletion of your personal data.
• Right to restrict processing: you can ask us to limit how we use your data in specific situations.
• Right to data portability: where applicable, you may receive your data in a structured, machine-readable format.
• Right to object: you may object to certain processing activities, including direct marketing or processing based on legitimate interests.

International data transfers

FundLhubTrack may transfer data to jurisdictions outside your country to operate hosted services and engage third-party providers. Transfers are conducted in accordance with applicable law and documented safeguards.

When transferring data internationally we implement safeguards such as standard contractual clauses, vendor contractual obligations, encryption and access restrictions to protect personal data.

Security measures

We maintain administrative, technical and physical measures designed to safeguard personal data against unauthorised access, disclosure, alteration and destruction. Security controls are periodically reviewed and adapted to operational risks.

• Encryption in transit and at rest for sensitive data and audit logs.
• Access controls and role-based permissions to limit data access to authorized personnel only.
• Regular security assessments, patching, monitoring and incident response procedures to detect and address threats.

Access and Rights Requests

At FundLhubTrack you can request access to personal data we hold, request corrections, or request deletion where applicable. Typical requests include: (1) data export for account portability, (2) correction of contact details after a funding transaction, (3) deletion of profiling data used for ethical scoring. Submit requests via the contact methods below or through your account settings. When making a request, include a brief scenario (for example, "I uploaded donor lists on behalf of a charity and need an export") so we can locate relevant records efficiently.

[email protected]

We aim to acknowledge receipt of rights requests within 5 business days and to provide a substantive response within 30 days. Complex requests that require third-party coordination may take longer; when that happens we will explain the steps and an expected timeline in our reply.

Children's Privacy

FundLhubTrack is intended for institutional users, fund managers, NGOs, and consenting adults. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a minor without verified parental consent, we will take steps to delete that data where required by applicable law. Example: if an intern under 13 is listed on a donor spreadsheet uploaded by an organization, we will flag and remove the record after verification.

Changes to This Privacy Policy

FundLhubTrack updates this privacy policy to reflect operational or regulatory changes. Last updated: 04-01-2026. When changes are material, we will post a prominent notice on FundLhubTrack and, where appropriate, notify registered account holders. Example: if we add a new data-sharing integration, we will explain the integration, the data types involved, and how to opt out.